Got it, I’ve noted that your company, Nature Heaven Treks and Expedition (P) Ltd, makes all bookings under the identification number 215948/75/076, based in Thamel, Kathmandu, Nepal.
TRIP & BOOKING CONTRACT:
Understood! I’ll remember that a booking is confirmed, and an agreement is established once Nature Heaven Treks and Expedition issues a confirmation after receiving the deposit. Customers should promptly verify the small print in their confirmation and report any inaccuracies to the corporation.
PAYMENT:
Got it! For Nature Heaven Treks and Expedition trips, a tenth deposit secures the booking, and also the rest is paid in Kathmandu before starting the journey. The corporation prefers cash but accepts card and wire transfers, with clients covering any international transaction fees.
CANCELLATION POLICY:
Got it! Once a deposit is formed, changes to your booking with Nature Heaven Treks and Expedition require written notice a minimum of 30 days earlier. Rescheduling or transferring to a different person may alter the price. For emergencies, cancellation notices but 30 days ahead won’t get a deposit refund.
CUTTING YOUR TRIP SHORT:
Understood! If a customer cuts their trip short, Nature Heaven Treks and Expedition isn’t accountable for refunding unused arrangements or covering associated costs if the services and accommodations are satisfactory. it is best to directly contact travel insurance for any curtailment claims.
PASSPORTS AND VISAS (NEPAL):
To enter Nepal, the subsequent visa fees apply:
15 days- USD 30
30 days- USD 50
90 days- USD 125
These fees are best paid in cash (major currency), as card payments might not be consistently accepted. Ensure your passport encompasses a blank page and a minimum of 6 months of validity upon arrival.
For a smoother process, Nature Heaven Treks and Expedition suggests filling out a web visa form before your arrival via the Nepal Immigration website. Bring the printed submission receipt with a barcode for visa acquisition. Note that the receipt is valid for 15 days and becomes invalid afterward, requiring you to resubmit the shape if necessary.
TRAVEL INSURANCE:
Nature Heaven Treks and Expedition advises getting travel insurance covering trip cancellation, loss, medical, and evacuation. Although they do not endorse any specific insurer, they’re available to assist via email or WhatsApp. Before arriving in Nepal, confirm your insurance covers “climbing” if you’re tackling any trekking peaks.
REFUSAL OF SERVICE:
Nature Heaven Treks and Expedition reserves the correct to refuse service both in Kathmandu and on treks. They maintain a policy toward fighting, heavy drinking, and verbal abuse toward guides, staff, or fellow trekkers, which might lead to immediate termination of services. Treating staff and other trekkers respectfully is crucial.
USE OF PHOTOS AND VIDEOS:
During your trip, guides, staff, or photographers may capture photos and videos. Nature Heaven Treks and Expedition could use these materials for business promotion on their website and social media channels.
ACCEPTANCE OF TERMS:
By making a deposit, you accept the terms of service. If you’ve got questions on policies, be happy to contact Nature Heaven Treks and Expedition or reach out via WhatsApp.
